:root {
  --fondo: #f4f6f5; --tarjeta: #fff; --texto: #17201d; --suave: #64706b; --borde: #e2e7e5;
  --lateral: #0f1715; --lateral-texto: #c9d4d0; --primario: #0f766e; --primario-osc: #0b5d57; --primario-claro: #e6f4f2;
  --exito: #15803d; --peligro: #b91c1c; --aviso: #b45309; --chat: #efeae2; --burbuja-in: #fff; --burbuja-out: #d9fdd3;
  --radio: 12px; --sombra: 0 1px 2px rgba(0,0,0,.05), 0 2px 8px rgba(0,0,0,.04);
}
* { box-sizing: border-box; }
html, body { margin: 0; }
body { font-family: Inter, system-ui, -apple-system, sans-serif; background: var(--fondo); color: var(--texto); font-size: 15px; line-height: 1.45; }
a { color: var(--primario); }
h1, h2, h3 { margin: 0 0 .6em; line-height: 1.2; }
h1 { font-size: 1.4rem; } h2 { font-size: 1.15rem; } h3 { font-size: .95rem; margin-top: 1em; }
code { background: var(--primario-claro); padding: 1px 6px; border-radius: 6px; font-size: .85em; word-break: break-all; }
.muted { color: var(--suave); }
.ico { width: 20px; height: 20px; flex: none; }

/* Estructura */
.lateral { position: fixed; inset: 0 auto 0 0; width: 240px; background: var(--lateral); color: var(--lateral-texto); display: flex; flex-direction: column; padding: 16px 12px; z-index: 30; overflow-y: auto; }
.marca { display: flex; align-items: center; gap: 10px; color: #fff; text-decoration: none; font-size: 1.15rem; font-weight: 600; padding: 4px 8px 16px; }
.marca b, .marca-grande b { color: #5eead4; }
.logo { display: inline-grid; place-items: center; width: 32px; height: 32px; border-radius: 9px; background: var(--primario); color: #fff; font-weight: 700; }
.empresa-actual { background: rgba(255,255,255,.06); border-radius: 10px; padding: 8px 12px; margin-bottom: 12px; }
.empresa-actual small { display: block; font-size: .7rem; text-transform: uppercase; letter-spacing: .06em; opacity: .7; }
.empresa-actual strong { color: #fff; }
.menu { display: flex; flex-direction: column; gap: 2px; flex: 1; }
.menu-sec { font-size: .7rem; text-transform: uppercase; letter-spacing: .08em; opacity: .55; margin: 16px 10px 4px; }
.menu-item { display: flex; align-items: center; gap: 10px; padding: 9px 10px; border-radius: 9px; color: var(--lateral-texto); text-decoration: none; font: inherit; width: 100%; text-align: left; }
.menu-item:hover { background: rgba(255,255,255,.07); color: #fff; }
.menu-item.activo { background: var(--primario); color: #fff; }
.como-enlace { background: none; border: 0; cursor: pointer; }
.lateral-pie { border-top: 1px solid rgba(255,255,255,.08); padding-top: 10px; display: flex; flex-direction: column; gap: 2px; }
.disponible { margin-bottom: 8px; }
.interruptor { display: flex; align-items: center; gap: 8px; width: 100%; padding: 9px 12px; border-radius: 9px; border: 1px solid rgba(255,255,255,.15); background: transparent; color: var(--lateral-texto); font: inherit; cursor: pointer; }
.interruptor .punto { width: 10px; height: 10px; border-radius: 50%; background: #9ca3af; }
.interruptor.on { border-color: #22c55e; color: #fff; } .interruptor.on .punto { background: #22c55e; box-shadow: 0 0 0 3px rgba(34,197,94,.25); }
.principal { margin-left: 240px; min-height: 100vh; display: flex; flex-direction: column; }
.principal.sin-lateral { margin-left: 0; }
.cabecera { position: sticky; top: 0; z-index: 20; display: flex; align-items: center; gap: 12px; height: 60px; padding: 0 24px; background: rgba(255,255,255,.92); backdrop-filter: blur(8px); border-bottom: 1px solid var(--borde); }
.cab-titulo { font-weight: 600; font-size: 1.05rem; flex: 1; min-width: 0; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.cab-der { display: flex; align-items: center; gap: 8px; }
.menu-btn { display: none; background: none; border: 0; padding: 6px; cursor: pointer; color: var(--texto); }
.avatar { display: inline-grid; place-items: center; width: 34px; height: 34px; border-radius: 50%; background: var(--primario); color: #fff; font-weight: 600; font-size: .8rem; }
.pill { display: inline-block; padding: 3px 10px; border-radius: 999px; background: var(--primario-claro); color: var(--primario-osc); font-size: .78rem; font-weight: 500; text-decoration: none; white-space: nowrap; }
.pill-aviso { background: #fef3c7; color: var(--aviso); }
.contenido { padding: 24px; flex: 1; width: 100%; max-width: 1280px; }
.velo, .velo-ficha { display: none; }

/* Componentes */
.tarjeta { background: var(--tarjeta); border: 1px solid var(--borde); border-radius: var(--radio); padding: 20px; margin-bottom: 20px; box-shadow: var(--sombra); }
.angosta { max-width: 480px; margin: 40px auto; }
.flash { padding: 12px 16px; border-radius: 10px; margin-bottom: 16px; }
.flash-ok { background: #dcfce7; color: #14532d; } .flash-error { background: #fee2e2; color: #7f1d1d; }
.btn { display: inline-flex; align-items: center; justify-content: center; gap: 6px; padding: 9px 16px; border-radius: 9px; border: 1px solid var(--borde); background: #fff; color: var(--texto); font: inherit; font-weight: 500; cursor: pointer; text-decoration: none; }
.btn:hover { border-color: #c5ceca; background: #fafbfa; }
.btn-primario { background: var(--primario); border-color: var(--primario); color: #fff; } .btn-primario:hover { background: var(--primario-osc); }
.btn-exito { color: var(--exito); border-color: #bbf7d0; } .btn-peligro { color: var(--peligro); border-color: #fecaca; }
.btn-chico { padding: 6px 12px; font-size: .85rem; }
.ancho { width: 100%; }
.form { display: flex; flex-direction: column; gap: 12px; }
label { display: flex; flex-direction: column; gap: 5px; font-size: .88rem; font-weight: 500; }
input:not([type=checkbox]), select, textarea { font: inherit; padding: 9px 12px; border: 1px solid var(--borde); border-radius: 9px; background: #fff; color: var(--texto); width: 100%; }
input:focus, select:focus, textarea:focus { outline: 2px solid var(--primario); outline-offset: -1px; }
textarea { resize: vertical; }
input[type=checkbox] { width: 18px; height: 18px; accent-color: var(--primario); }
.check-linea { flex-direction: row; align-items: center; gap: 10px; font-weight: 500; }
.rejilla { display: grid; grid-template-columns: repeat(auto-fill, minmax(220px, 1fr)); gap: 12px; }
.fila-boton { display: flex; align-items: flex-end; }
.dos-columnas { display: grid; grid-template-columns: 1fr 1fr; gap: 20px; align-items: start; }
.tabla-scroll { overflow-x: auto; }
.tabla { width: 100%; border-collapse: collapse; font-size: .9rem; }
.tabla th { text-align: left; font-size: .75rem; text-transform: uppercase; letter-spacing: .04em; color: var(--suave); font-weight: 600; padding: 8px 10px; border-bottom: 1px solid var(--borde); }
.tabla td { padding: 10px; border-bottom: 1px solid var(--borde); vertical-align: middle; }
.tabla tr.inactivo td { opacity: .55; }
.tabla input:not([type=checkbox]), .tabla select { min-width: 130px; padding: 6px 8px; }
.lista-simple { padding-left: 18px; } .lista-simple li { margin-bottom: 4px; }
.numero { border: 1px solid var(--borde); border-radius: 10px; padding: 12px; margin-bottom: 12px; display: flex; flex-direction: column; gap: 8px; }
.ayuda { background: var(--primario-claro); border-radius: 10px; padding: 12px 16px; margin-top: 16px; font-size: .9rem; }
.vacio { text-align: center; padding: 48px 16px; background: var(--tarjeta); border: 1px dashed var(--borde); border-radius: var(--radio); }

/* Acceso */
.pantalla-acceso { background: linear-gradient(160deg, #0f1715 0%, #134e4a 100%); }
.acceso { max-width: 400px; margin: 10vh auto 0; padding: 0 16px; }
.marca-grande { color: #fff; font-size: 1.8rem; font-weight: 600; display: flex; align-items: center; gap: 12px; justify-content: center; }
.marca-grande .logo { width: 44px; height: 44px; font-size: 1.3rem; }
.acceso .sub { color: #a7c4bd; text-align: center; margin-bottom: 24px; }
.acceso .tarjeta { display: flex; flex-direction: column; gap: 14px; }
.lista-empresas { display: flex; flex-direction: column; gap: 8px; margin: 16px 0; }
.empresa-opcion { display: flex; justify-content: space-between; align-items: center; width: 100%; padding: 14px 16px; border: 1px solid var(--borde); border-radius: 10px; background: #fff; font: inherit; cursor: pointer; }
.empresa-opcion:hover { border-color: var(--primario); }

/* Bandeja */
.barra-filtros { display: flex; flex-wrap: wrap; gap: 12px; align-items: center; justify-content: space-between; margin-bottom: 16px; }
.pestanas { display: flex; gap: 6px; overflow-x: auto; scrollbar-width: none; }
.pestana { padding: 7px 14px; border-radius: 999px; background: #fff; border: 1px solid var(--borde); color: var(--texto); text-decoration: none; font-size: .88rem; white-space: nowrap; }
.pestana b { font-weight: 600; color: var(--suave); margin-left: 2px; }
.pestana.activa { background: var(--texto); border-color: var(--texto); color: #fff; } .pestana.activa b { color: #cbd5d1; }
.pestana.alerta:not(.activa) { border-color: #fcd34d; background: #fffbeb; }
.buscar { display: flex; gap: 8px; } .buscar input { width: 220px; } .buscar select { width: auto; }
.conversaciones { list-style: none; margin: 0; padding: 0; background: var(--tarjeta); border: 1px solid var(--borde); border-radius: var(--radio); overflow: hidden; box-shadow: var(--sombra); }
.conversaciones li + li { border-top: 1px solid var(--borde); }
.conv { display: flex; gap: 12px; padding: 14px 16px; color: inherit; text-decoration: none; }
.conv:hover { background: #fafbfa; }
.avatar-cliente { display: inline-grid; place-items: center; flex: none; width: 44px; height: 44px; border-radius: 50%; background: #d1e7e3; color: var(--primario-osc); font-weight: 600; }
.conv-cuerpo { flex: 1; min-width: 0; display: flex; flex-direction: column; gap: 2px; }
.conv-fila { display: flex; align-items: center; gap: 8px; min-width: 0; }
.conv-nombre { flex: 1; min-width: 0; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; }
.conv time { font-size: .78rem; color: var(--suave); }
.conv.no-leida time { color: var(--primario); font-weight: 600; }
.conv-ultimo { flex: 1; min-width: 0; white-space: nowrap; overflow: hidden; text-overflow: ellipsis; color: var(--suave); font-size: .9rem; }
.conv-ultimo em { font-style: normal; font-weight: 500; }
.conv.no-leida .conv-ultimo { color: var(--texto); }
.contador { background: var(--primario); color: #fff; border-radius: 999px; font-size: .72rem; min-width: 20px; height: 20px; display: inline-grid; place-items: center; padding: 0 6px; }
.etiquetas { font-size: .78rem; flex-wrap: wrap; }
.estado { display: inline-block; padding: 2px 9px; border-radius: 999px; font-size: .75rem; font-weight: 500; }
.estado-IA { background: #e0e7ff; color: #3730a3; }
.estado-ESPERANDO_VENDEDOR { background: #fef3c7; color: #92400e; }
.estado-VENDEDOR { background: #ccfbf1; color: #115e59; }
.estado-GANADA { background: #dcfce7; color: #166534; }
.estado-PERDIDA { background: #f3f4f6; color: #4b5563; }
.calif { display: inline-flex; align-items: center; gap: 5px; color: var(--suave); }
.calif > span { display: inline-block; width: 36px; height: 5px; border-radius: 3px; background: linear-gradient(90deg, var(--primario) var(--v), #e5e7eb var(--v)); }

/* Chat */
.pagina-chat .contenido { padding: 0; max-width: none; display: flex; }
.chat-layout { display: grid; grid-template-columns: 1fr 320px; flex: 1; height: calc(100vh - 60px); height: calc(100dvh - 60px); min-height: 0; }
.chat { display: flex; flex-direction: column; min-height: 0; background: var(--chat); }
.chat-cab { display: flex; align-items: center; gap: 12px; padding: 10px 16px; background: #fff; border-bottom: 1px solid var(--borde); }
.chat-cab .avatar-cliente { width: 38px; height: 38px; }
.chat-quien { flex: 1; min-width: 0; display: flex; flex-direction: column; } .chat-quien a { font-size: .82rem; text-decoration: none; }
.volver { text-decoration: none; font-size: 1.3rem; color: var(--texto); padding: 0 4px; }
.mensajes { flex: 1; overflow-y: auto; padding: 16px 6%; display: flex; flex-direction: column; gap: 6px; }
.mensajes.mini { background: var(--chat); border-radius: 10px; padding: 12px; min-height: 260px; max-height: 420px; margin-bottom: 12px; }
.msg { max-width: min(560px, 80%); padding: 7px 10px 6px; border-radius: 10px; box-shadow: 0 1px 1px rgba(0,0,0,.08); position: relative; }
.msg.entrante { align-self: flex-start; background: var(--burbuja-in); border-top-left-radius: 2px; }
.msg.saliente { align-self: flex-end; background: var(--burbuja-out); border-top-right-radius: 2px; }
.msg.autor-IA { background: #e8eefc; }
.msg-autor { display: block; font-size: .74rem; font-weight: 600; color: var(--primario-osc); margin-bottom: 2px; }
.autor-IA .msg-autor { color: #4338ca; }
.msg-texto { white-space: pre-wrap; word-wrap: break-word; }
.msg-meta { display: block; text-align: right; font-size: .7rem; color: var(--suave); margin-top: 2px; }
.check-LEIDO { color: #0ea5e9; } .check-FALLIDO { color: var(--peligro); }
.msg-error { font-size: .78rem; color: var(--peligro); margin-top: 4px; }
.msg-sistema { align-self: center; text-align: center; } .msg-sistema span { display: inline-block; background: #fff8dc; color: #6b5b1f; font-size: .78rem; padding: 4px 12px; border-radius: 8px; }
.separador-dia { align-self: center; margin: 8px 0; } .separador-dia span { background: #e1f2fb; color: #3d5a68; font-size: .75rem; padding: 4px 12px; border-radius: 8px; }
.redactar { background: #f0f2f1; padding: 10px 16px; border-top: 1px solid var(--borde); }
.form-enviar { display: flex; gap: 8px; align-items: flex-end; }
.form-enviar textarea { flex: 1; max-height: 160px; border-radius: 20px; padding: 10px 16px; resize: none; }
.btn-enviar { border-radius: 50%; width: 44px; height: 44px; padding: 0; flex: none; }
.aviso-chat { margin: 0 0 8px; font-size: .88rem; color: var(--suave); display: flex; gap: 12px; align-items: center; flex-wrap: wrap; }
.aviso-chat.suave { font-size: .8rem; }
.ficha { background: #fff; border-left: 1px solid var(--borde); overflow-y: auto; padding: 16px; }
.ficha-bloque { border-bottom: 1px solid var(--borde); padding-bottom: 16px; margin-bottom: 16px; display: flex; flex-direction: column; gap: 8px; }
.ficha-bloque:last-child { border-bottom: 0; }
.ficha-bloque h3 { margin: 0; }
.medidor { height: 8px; background: #e5e7eb; border-radius: 4px; overflow: hidden; } .medidor span { display: block; height: 100%; background: linear-gradient(90deg, #f59e0b, var(--primario)); }
.resumen { background: var(--primario-claro); border-radius: 8px; padding: 10px 12px; margin: 0; font-size: .9rem; }
.fila-form { display: flex; gap: 8px; }
.botones { display: flex; flex-wrap: wrap; gap: 8px; } .botones form { display: contents; }
.solo-movil { display: none; }
.cerrar-ficha { background: none; border: 0; font: inherit; color: var(--suave); cursor: pointer; margin-bottom: 8px; }

/* Tablero */
.kpis { display: grid; grid-template-columns: repeat(auto-fill, minmax(200px, 1fr)); gap: 16px; margin-bottom: 20px; }
.kpi { background: #fff; border: 1px solid var(--borde); border-radius: var(--radio); padding: 16px; display: flex; flex-direction: column; gap: 4px; box-shadow: var(--sombra); }
.kpi strong { font-size: 1.8rem; font-variant-numeric: tabular-nums; }
.kpi-alerta { border-color: #fcd34d; background: #fffbeb; }
.barras { display: flex; flex-direction: column; gap: 10px; }
.barra-fila { display: grid; grid-template-columns: 150px 1fr 48px; gap: 12px; align-items: center; font-size: .9rem; }
.barra-fila b { text-align: right; font-variant-numeric: tabular-nums; }
.barra { height: 12px; background: #f1f3f2; border-radius: 6px; overflow: hidden; } .barra span { display: block; height: 100%; border-radius: 6px; }
.probar-ia { position: sticky; top: 80px; }

@media (max-width: 1000px) {
  .dos-columnas { grid-template-columns: 1fr; }
  .chat-layout { grid-template-columns: 1fr; }
  .ficha { position: fixed; inset: 0 0 0 auto; width: min(360px, 92vw); z-index: 40; transform: translateX(100%); transition: transform .2s; }
  .ficha-abierta .ficha { transform: none; }
  .ficha-abierta .velo-ficha { display: block; position: fixed; inset: 0; background: rgba(0,0,0,.35); z-index: 35; }
  .solo-movil { display: inline-flex; }
  .probar-ia { position: static; }
}
@media (max-width: 760px) {
  .lateral { transform: translateX(-100%); transition: transform .2s; }
  .nav-abierto .lateral { transform: none; }
  .nav-abierto .velo { display: block; position: fixed; inset: 0; background: rgba(0,0,0,.4); z-index: 25; }
  .principal { margin-left: 0; }
  .menu-btn { display: inline-flex; }
  .cabecera { padding: 0 12px; }
  .cab-der .pill { display: none; }
  .contenido { padding: 16px; }
  .buscar { width: 100%; } .buscar input { width: auto; flex: 1; }
  .mensajes { padding: 12px; }
  .msg { max-width: 88%; }
  .barra-fila { grid-template-columns: 110px 1fr 36px; }
  .tarjeta { padding: 16px; }
}
.barra .estado-IA { background: #6366f1; } .barra .estado-ESPERANDO_VENDEDOR { background: #f59e0b; } .barra .estado-VENDEDOR { background: var(--primario); }
.barra .estado-GANADA { background: #16a34a; } .barra .estado-PERDIDA { background: #9ca3af; }